From the Store Floor to the C-Suite—We’ve Been There

Field-Tested Solutions for Multi-Unit Operations

At MissionBuilt, we know the challenges of managing and growing retail and restaurant operations—especially multi-unit locations. Whether you're in foodservice, convenience retail, or quick-service restaurants (QSR), we provide proven solutions to help you optimize operations, boost margins, and strengthen leadership at every level.
We’ve been in the trenches, and we understand the complexities of managing teams across multiple locations while maintaining consistency, quality, and customer satisfaction.

What We Do

We offer a comprehensive suite of consulting services to improve the performance of your retail and restaurant operations. From operational audits to leadership training, we help you enhance your customer experience and increase profitability.

Operational Audits

We conduct a thorough audit of your operations, looking for inefficiencies, cost-saving opportunities, and areas for improvement. Our audits cover everything from inventory management to staffing levels and customer service.

Standard Operating Procedures (SOPs):

We help design or revamp SOPs to ensure that every location follows consistent processes. This includes procedures for inventory control, customer service, health & safety, and employee training.

Leadership Development & Training

Strong leadership is crucial to any successful multi-unit operation. We provide coaching for store managers and executives, focusing on employee engagement, operational excellence, and leadership accountability. We also target frontline engagement programs to improve morale, reduce turnover, and create a consistent guest experience across all locations.

Franchise & Multi-Unit Operations Strategy

Whether you're expanding or optimizing your existing franchise locations, we help create scalable systems that ensure consistency, profitability, and growth.

Marketing & Sales Strategies

We help create data-driven marketing strategies to increase foot traffic, improve customer retention, and maximize sales. From local marketing campaigns to loyalty programs, we’ll guide you in driving revenue.

Menu & Product Optimization

In foodservice, product offerings can make or break your business. We provide menu optimization services that improve profit margins, streamline inventory management, and increase customer satisfaction.

How We Help You

Whether you're managing a single-location restaurant or a multi-unit retail chain, we understand the importance of efficiency and customer experience. Here’s how we work with you to optimize your operations:

Identify Key Challenges

We begin by conducting an in-depth review of your current operations, including financials, staffing, and customer satisfaction. This helps us identify areas of weakness and where opportunities for improvement exist.

Create an Action Plan

Once we’ve assessed your business, we create a customized action plan to address specific challenges and enhance operational performance. Our plan will include immediate solutions, as well as longer-term strategies for growth.

Implement the Plan

We don't just hand you a report and leave you to figure it out. We work alongside you to implement the changes, from improving SOPs to training staff to revamping marketing strategies.

Monitor Progress and Adjust

After implementation, we monitor the results and ensure that key performance indicators (KPIs) are being met. We make adjustments where necessary and continue working with you to drive ongoing improvements.

Drive Growth and Profitability

Our ultimate goal is to help you scale successfully. We provide you with the tools, processes, and leadership training to grow your business in a sustainable, profitable way. Whether you’re opening new locations or optimizing existing ones, we help you create a long-term strategy for success.

Why It Works

Our retail and restaurant consulting services are designed to optimize every aspect of your operations, from the store floor to the executive team. By focusing on people, processes, and systems, we help you create a business that runs efficiently, profitably, and scales as you grow.
Here’s why our approach works:
• Proven Track Record: We’ve helped businesses like yours optimize operations, increase profits, and expand successfully.
• Comprehensive Approach: We address every aspect of your business, from inventory to leadership to marketing, ensuring that all parts work together to create a successful, sustainable operation.
• Hands-On Implementation: We don’t just give advice—we work with you to implement real change that produces results.
• Tailored Solutions: Every business is different, so our services are customized to meet your specific needs and goals.

Book a Multi-Unit Strategy Session

Ready to optimize your retail or restaurant operations? Whether you’re a single-location business or managing multiple units, MissionBuilt can help you streamline processes, increase profitability, and scale successfully.